Start Date: 10/24/2018 8:30 AM CDT
End Date: 10/24/2018 3:30 PM CDT
Venue Name: Glacier Canyon Lodge
Location:
45 Hillman Road
Wisconsin Dells, WI United States 53965
Organization Name:
Municipal Electric Utilities of Wisconsin
Contact:
Registration Cost: $275
Registration Opens: August 31, 2018
Deadline to Register: October 12, 2018
Seminar Information and Agenda
The MEUW Management Training Program has been a successful effort in providing education to create “home grown” management personnel. Participants may start at any point in the six-session (A-F) program which will be scheduled over a two-year period. MEUW will recognize those who complete the program.
SESSION F - CUSTOMER SERVICE AND PUBLIC RELATIONS
Topics include:
- Customer responsiveness - Customers want it...You create it!
- Flexibility - Your organizational bottlenecks will be revealed!
- Speed - Faster is better, almost always
- Dependability - It's about quality of service
- Customization - The reason why customers really buy
- Empowerment - To get it done right the first time
- Action Plan
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