Start Date: 5/22/2025 10:00 AM CDT
End Date: 5/22/2025 11:30 AM CDT
Venue Name: Virtual Training
Event Website: https://www.meuw.org/powerofone
Organization Name:
Municipal Electric Utilities of Wisconsin
Contact:
In response to member demand, MEUW is providing virtual training to help municipal employees polish and strengthen their customer service skills.
This 90-minute virtual training will help participants master the art of clear and professional communication across email, text, and phone interactions. This course covers phone skills such as active listening and gathering key information to ensure effective outcomes. Explore etiquette, policies, and legal considerations for written communication. Learn to craft concise, impactful emails and texts that enhance customer service and reflect professionalism.
You have the choice to enroll as an individual learner or have one person from your municipality register for group viewing.
Enrollment Fee:
> $75 per learner for this session only
> $195 when three or more employees enroll to view as a group
CLICK HERE for more details about the training series:
Note: Due to the special nature of this training series, there will be no refunds for canceled or modified registrations. Please consider your enrollment options carefully before payment.
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