Event Calendar

Thursday, January 23, 2025

"Power of One" Customer Service Training

Start Date: 1/23/2025 10:00 AM CST
End Date: 1/23/2025 11:30 AM CST

Venue Name: Virtual Training


Event Website: https://www.meuw.org/powerofone

Organization Name: Municipal Electric Utilities of Wisconsin

Contact:
Sharon Wolf
Email: swolf@meuw.org
Phone: (608) 837-2263


Kick off the New Year and be part of this exciting new offering, organized in response to member demand. 


This 90-minute virtual training focuses on communications. The course will explore how diverse styles of interaction and decision-making impact customer service. Participants will learn about their own communications style and how to effectively use language, tone, and nonverbal cues to convey both positive and constructive messages. 

The session is the first in a series exploring different aspects of customer services and providing insights about the skills needed to consistently deliver exceptional service to both internal and external customers. You may enroll in the first session only or make a commitment to attend all six. You have the choice to enroll as an individual learner or have one person from your municipality register for group viewing.

Enrollment Fees:
> $75 per learner for the first session
> $195 when three or more employees enroll to view as a group 
Commit now to attend all six sessions in the series for a discount.
Registration for sessions 2 through 6 will open after the Jan. 23 session.

> Full details are available here.  


Note: Due to the special nature of this training series, there will be no refunds for canceled or modified registrations. Please consider your enrollment options carefully before payment.