Event Calendar

Wednesday, October 24, 2018

MEUW Management Training Program - Session F

Start Date: 10/24/2018 8:30 AM CDT
End Date: 10/24/2018 3:30 PM CDT

Venue Name: Glacier Canyon Lodge

Location:
45 Hillman Road
Wisconsin Dells, WI  United States  53965

Organization Name: Municipal Electric Utilities of Wisconsin

Contact:
MEUW Office
Email: office@meuw.org
Phone: 608-837-2263

Registration Cost:  $275
Registration Opens:  August 31, 2018
Deadline to Register:  October 12, 2018

Seminar Information and Agenda 
The MEUW Management Training Program has been a successful effort in providing education to create “home grown” management personnel. Participants may start at any point in the six-session (A-F) program which will be scheduled over a two-year period. MEUW will recognize those who complete the program.

SESSION F - CUSTOMER SERVICE AND PUBLIC RELATIONS
Topics include:

  • Customer responsiveness - Customers want it...You create it!
  • Flexibility - Your organizational bottlenecks will be revealed!
  • Speed - Faster is better, almost always
  • Dependability - It's about quality of service
  • Customization - The reason why customers really buy
  • Empowerment - To get it done right the first time
  • Action Plan