Core Leadership Competencies

As part of developing MEUW's Leadership Academy, the MEUW Board of Directors took part in a workshop that helped to identify a set of competencies essential for leaders within municipal electric utilities. The core competencies help to define how everyone works together and the behaviors that all employees should demonstrate.


BUILDS COLLABORATION

  • Drives high performance teams through effective collaboration
  • Collaborates across functions: understands how each team impacts one another and how each contributes to the overall goal
DEVELOPS POTENTIAL IN OTHERS
  • Recognizes and empowers the potential and skill of others
  • Motivates discretionary effort
  • Coaches to promote growth in others
CREATES CONSISTENCY
  • Sets clear expectations and consistently holds people accountable to them
  • Consistently models the organization’s values
VALUES THE PERSON
  • Provides recognition to individuals in a personalized way that makes them feel valued.
  • Acknowledges those who have made an impact and contribution to the organization's success.
CREATES CUSTOMER CENTRICITY
  • Aligns decisions and actions to benefit the customer
  • Creates the ideal customer experience
OPTIMIZES PERSONAL CONTRIBUTION
  • Maximizes own contribution to the organization’s success
  • Sets personal goals and tracks them to completion
  • Influences others through strong leadership
CHAMPIONS THE CULTURE
  • Lives the culture; demonstrates culture in practical ways
  • Balances culture and results