Core Leadership Competencies

As part of developing MEUW's professional development programming, the MEUW Board of Directors took part in a workshop that helped to identify a set of competencies essential for leaders within municipal electric utilities. The core competencies help to define how everyone works together and the behaviors that all employees should demonstrate.


BUILDS COLLABORATION

• Drives high performance teams through effective collaboration
• Collaborates across functions: understands how each team impacts one another and how each contributes to the overall goal

DEVELOPS POTENTIAL IN OTHERS

• Recognizes and empowers the potential and skill of others
• Motivates discretionary effort
• Coaches to promote growth in others

CREATES CONSISTENCY

• Sets clear expectations and consistently holds people accountable to them
• Consistently models the organization’s values

VALUES THE PERSON

• Provides recognition to individuals in a personalized way that makes them feel valued.
• Acknowledges those who have made an impact and contribution to the organization's success.

CREATES CUSTOMER CENTRICITY

• Aligns decisions and actions to benefit the customer
• Creates the ideal customer experience

OPTIMIZES PERSONAL CONTRIBUTION

• Maximizes own contribution to the organization’s success
• Sets personal goals and tracks them to completion
• Influences others through strong leadership

CHAMPIONS THE CULTURE

• Lives the culture; demonstrates culture in practical ways
• Balances culture and results